Privacy Policy

1. Information We Collect

We collect information you provide directly (account info, payment details) and automatically (usage data, logs). Each user's AltClaw instance data remains isolated and private.

2. How We Use Your Information

• To provide and maintain the service
• To process payments and manage subscriptions
• To send service updates and notifications
• To improve the service and develop new features
• To detect and prevent fraud or abuse

3. Data Storage and Security

Your data is stored on secure infrastructure. Instance data is stored on encrypted volumes. We implement industry-standard security measures to protect your information.

4. Data Sharing

We do not sell your data. We may share information with service providers (payment processors, infrastructure providers) as necessary to operate the service. AI conversations are processed through Anthropic's API.

5. Your Rights

You can access, update, or delete your account data at any time through the dashboard. You can export your data or request account deletion by contacting support.

6. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies with your consent to improve the service.

7. Data Retention

We retain account data while your account is active. Instance data is preserved for 30 days after account deletion. Usage logs are retained for 90 days.

8. International Transfers

Your data may be processed in the United States and other countries where our infrastructure is located. We ensure appropriate safeguards are in place.

9. Contact Us

For privacy questions, contact us at privacy@altclaw.com